Privacy policy

Last Updated: October 6, 2026

WHTApparel respects your privacy and is committed to handling personal information responsibly and transparently.

WHTApparel is an online women's apparel store operated by WALKER HILES TH INC. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit whtapparel.com, make a purchase, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with WHTApparel, we may collect the following categories of information.

Contact Information

This may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Order and Transaction Information

When you place an order, we may collect information such as:

• Products purchased
• Order number
• Order value
• Billing and shipping details
• Order status
• Shipping and tracking information
• Return and refund information
• Customer service communications

Payment Information

Payments are processed through authorized payment processors and payment service providers.

Payment-related information may include:

• Payment method
• Billing details
• Transaction status
• Payment authorization information

WHTApparel does not intentionally store complete payment card numbers or card security codes on its own systems.

Payment information is processed by authorized payment providers in accordance with their own security and privacy practices.

Account Information

If account functionality is available and you create or use an account, we may collect information such as:

• Name
• Email address
• Login information
• Saved addresses
• Order history
• Account preferences

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Website interactions
• Approximate location based on IP address
• Cookie and similar technology information

Communications

If you contact us, we may collect and retain information contained in your communication, including:

• Email messages
• Contact form submissions
• Customer service inquiries
• Return requests
• Refund inquiries
• Product-related questions

2. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

• Process and fulfill orders
• Confirm purchases and payments
• Arrange shipping and delivery
• Provide order tracking information
• Process returns and refunds
• Respond to customer service requests
• Communicate about orders and account activity
• Prevent fraud and unauthorized transactions
• Improve our website, products, and customer experience
• Maintain website security
• Analyze website performance and usage
• Comply with applicable legal and regulatory obligations
• Maintain business and transaction records
• Send marketing communications where permitted by law and where required consent has been obtained

We do not collect personal information for purposes unrelated to operating our online store or providing our services without an appropriate legal basis.

3. How We Share Personal Information

We may disclose personal information to service providers and business partners when reasonably necessary to operate our business and provide services to customers.

These parties may include:

• E-commerce platform providers
• Payment processors
• Fraud prevention providers
• U.S.-based fulfillment and logistics partners
• Shipping carriers
• Customer service providers
• Website hosting and technology providers
• Analytics providers
• Marketing and advertising service providers
• Professional advisers
• Government authorities or regulators when required by law

These parties may receive only the information reasonably necessary to provide their respective services.

For example, shipping and fulfillment partners may receive a customer's name, shipping address, contact information, and order details necessary to deliver an order.

4. Sale of Customer Contact Information

WHTApparel does not sell customer contact information.

We do not sell customer names, email addresses, phone numbers, or mailing addresses to third parties for their independent use.

We may disclose personal information to service providers that assist us in operating our website, processing orders, delivering products, providing customer service, analyzing website activity, or performing other legitimate business functions as described in this Privacy Policy.

5. Order Fulfillment and Shipping Partners

WHTApparel uses third-party logistics and fulfillment partners located within the United States to process and ship customer orders.

To fulfill an order, we may provide those partners with information necessary to complete delivery, such as:

• Customer name
• Shipping address
• Phone number when required for delivery
• Email address when required for delivery notifications
• Products ordered
• Order reference information

These partners use the information to provide fulfillment, shipping, tracking, delivery, and related services.

6. Payment Processing

Customer payments are processed through authorized third-party payment service providers.

Depending on the payment method selected at checkout, the payment provider may collect information such as:

• Name
• Billing address
• Card information
• Payment account information
• Transaction information

WHTApparel does not require customers to send complete credit card numbers or other sensitive payment credentials to us by email.

Customers should enter payment information only through the secure checkout process provided on our website.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate and improve the website.

These technologies may be used to:

• Keep the website functioning properly
• Remember shopping cart information
• Remember customer preferences
• Help maintain account sessions
• Understand website traffic
• Analyze website performance
• Prevent fraud and abuse
• Measure marketing effectiveness
• Support advertising where permitted by law

Some cookies are necessary for the website to function.

Other cookies may be used for analytics, marketing, or personalization, subject to applicable law and available consent or preference controls.

You may be able to control cookies through your browser settings or through privacy controls available on our website.

Disabling certain cookies may affect website functionality.

8. Marketing Communications

Where permitted by applicable law, we may send customers marketing or promotional communications.

When consent is required, marketing communications will only be sent after the appropriate consent has been obtained.

You may unsubscribe from marketing emails by using the unsubscribe link included in promotional emails.

You may also contact us at:

service@whtapparel.com

to request that we stop sending marketing communications.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications, such as:

• Order confirmations
• Shipping notifications
• Return information
• Refund confirmations
• Customer service responses
• Security or account-related notices

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

Our website uses secure HTTPS connections to help protect information transmitted between your browser and our website.

Sensitive payment information is handled through authorized payment processing services.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Customers should protect their account credentials and avoid sending sensitive payment information through unsecured communication channels.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

• The duration of our relationship with the customer
• Order and transaction history
• Return or refund requests
• Customer service needs
• Fraud prevention
• Accounting and tax requirements
• Legal and regulatory obligations
• Dispute resolution

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about how personal information is used or disclosed
• Withdraw certain consent where consent is the legal basis for processing
• Opt out of certain marketing communications
• Exercise other privacy rights available under applicable law

Privacy rights are subject to applicable legal limitations and exceptions.

To submit a privacy request, please contact:

service@whtapparel.com

Please include enough information for us to understand and verify your request.

We may request reasonable information to verify your identity before processing certain privacy requests.

12. United States State Privacy Rights

Customers residing in certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to WHTApparel, these rights may include:

• The right to know what personal information is collected
• The right to access personal information
• The right to correct inaccurate information
• The right to request deletion
• The right to obtain information about certain disclosures
• The right to opt out of certain uses of personal information where applicable
• The right not to receive unlawful discriminatory treatment for exercising privacy rights

We will process applicable privacy requests in accordance with relevant law.

To make a request, contact:

service@whtapparel.com

13. Children’s Privacy

WHTApparel is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.

If you believe a child has provided personal information to us, please contact:

service@whtapparel.com

14. Third-Party Services and Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These third parties operate independently and may have their own privacy policies and practices.

WHTApparel is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

We encourage customers to review the privacy policies of third-party services before providing personal information to them.

15. Fraud Prevention and Security

We may use personal information when reasonably necessary to:

• Detect suspected fraudulent transactions
• Prevent unauthorized purchases
• Protect customer accounts
• Investigate suspicious activity
• Protect our website and services
• Enforce our terms and policies
• Comply with legal obligations

We may also work with payment processors, fraud prevention providers, and other service providers for these purposes.

16. Legal Requirements

We may disclose personal information if reasonably necessary to:

• Comply with applicable law
• Respond to valid legal requests
• Comply with court orders or lawful government requests
• Protect the rights, property, or safety of WHTApparel, our customers, or others
• Investigate fraud or security incidents
• Enforce our legal agreements and policies

17. Business Transfers

If WALKER HILES TH INC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

Any successor entity receiving personal information would be expected to handle that information in accordance with applicable privacy requirements.

18. International Data Processing

WHTApparel currently sells and ships products to customers within the 48 contiguous United States.

Some website, technology, analytics, payment, or other service providers may process information from locations outside the customer's state or outside the United States, depending on the provider's operations.

Where required, personal information will be handled in accordance with applicable data protection requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices
• Website functionality
• Service providers
• Legal requirements
• Privacy practices

When we make changes, we will update the Last Updated date at the top of this policy.

We encourage customers to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or a privacy-related request, please contact us:

Brand: WHTApparel
Legal Business Name: WALKER HILES TH INC
Business Address: 1003 State Route 68, East Brady, PA 16028, United States
Email: service@whtapparel.com
Phone: +1 341-237-8680